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Emergency — 24/7|Diagnostic — 24/7
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Alkhidmat Raazi Hospital Rawalpindi
Alkhidmat Raazi Hospital
Hospital Visiting & Care Guidelines

Patient & Family Care Guide

Clear, compassionate guidelines to help patients and families navigate outpatient clinics, hospital admissions, diagnostic tests, and welfare support.

Outpatient Consultation Steps

01

Before Your Visit

Check OPD schedule for your specialist. For fasting blood tests (Lipid, Sugar), ensure 8-10 hours fasting.

02

Essential Documents

Original CNIC/B-Form, previous medical prescriptions, recent lab reports, and imaging scans.

03

Registration & Token

Arrive at Ground Floor reception. Get an automated token and proceed to the designated clinic room.

04

Pharmacy & Tests

Collect prescribed medications at our subsidized pharmacy. Diagnostic samples are barcoded on-site.

Visiting Hours & Attendant Rules

General Ward Visiting:4:00 PM – 7:00 PM Daily
ICU & CCU Patient Policy:Strictly 1 designated attendant with sanitary pass

To protect patient healing and maintain sterile standards, young children are not permitted inside intensive inpatient areas.

Patient Welfare & Zakat Support

Through the Alkhidmat Foundation Healthcare Welfare Program, deserving patients receive subsidized or fully covered medical care.

  • No patient is turned away due to lack of financial resources.
  • Shariah-compliant Zakat fund directly covers surgeries and intensive care.
  • Immediate desk verification: Bring your CNIC and utility bill copy to Welfare Desk (Room 105).
Welfare Office: Room 105, 1st FloorInquire

Frequently Asked Questions

How can I consult a specialist doctor at Raazi Hospital?

Is the Emergency Department open 24/7?

Can I view or download my diagnostic lab reports online?

Are donations to the Patient Welfare Fund (PWF) Shariah-compliant?

Where are the surgical, gynecological, and diagnostic blocks located?

How long do lab test reports take to be issued?

Routine blood tests (CBC, Glucose, Liver & Renal Function) are issued on the same day. Specialized cultures or hormonal assays take 24 to 48 hours. Digital notifications are sent via SMS.

How can deserving patients apply for financial assistance or Zakat?

Patients can visit the Alkhidmat Patient Welfare Desk located in the Main Lobby with their CNIC. Following a brief compassionate verification, full or subsidized medical support is approved.

Is parking available at the hospital?

Yes, designated parking space is provided for patients and attendants adjacent to Gate 2 entrance with security assistance.

Where is the main hospital located and how do I reach it?

Alkhidmat Raazi Hospital is situated at 25/24-B-1, Chandni Chowk, Satellite Town, Rawalpindi. It is conveniently accessible via Murree Road and the Chandni Chowk Metro Bus Station.

Can family members visit patients in ICU and NICU?

ICU and NICU visits are strictly regulated. Only one immediate family member is permitted for 10 minutes during designated consultant review rounds.

What are the inpatient ward visiting hours for families?

General ward visiting hours are daily from 4:00 PM to 7:00 PM. To protect patient recovery and infection control, a maximum of two visitors are permitted at the bedside at a time.

Do I need to book an appointment before visiting a doctor?

Most specialist clinics accommodate walk-in patients on a token system upon arrival. For specific specialist consultations, you may call our UAN helpline at 051-111-122-333 or WhatsApp 0300-5551943 to verify consultant timings.

What are the Outpatient Clinic (OPD) hours?

OPD specialist clinics operate Monday through Saturday from 8:00 AM to 10:00 PM (plus Sunday Clinic). Emergency services and casualty care operate 24 hours a day, 7 days a week.

Does the patient require immediate emergency medical care?

Our 24/7 trauma response and ambulance dispatch is active round the clock.

051 111 122 333
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