Hospital Quality & Grievance CellResponse Within 24–48 Hours
Patient Feedback & Grievance Redressal
Every patient experience matters. If you encountered any delays, billing discrepancies, clinical concerns, or service quality issues, submit your feedback directly to our Medical Superintendent and Clinical Quality Board.
Submit Quality Feedback / Grievance
All submissions are encrypted and reviewed with clinical confidentiality
Direct Escalation Desk
Immediate Patient Assistance
For urgent clinical escalations, billing inquiries, or on-spot guidance, contact our patient relation desk directly:
Hospital Governance & Review Policy
All inquiries and grievances are reviewed directly by the Hospital Administration and Quality Assurance Office for thorough, impartial investigation in accordance with Punjab Healthcare Commission standards.
Grievance Desk: Ground Floor, Admin Block, Rawalpindi